These 14 Points of Culture define the core values of our brand and community.
I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture, and success of my company, its current and future team, and its clients at all times. I always recommend products and services of my network prior to going outside the company.
I am truly responsible for my actions and the outcomes of everything in my work and life. I am accountable for my results, and I know that for things to change, I must first change.
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate potentially broken agreements at the first opportunity and clear up all broken agreements as soon as possible.
Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I look for ways to do more with less and stay on a path of constant, never-ending improvement and innovation.
I speak positively of my fellow team members, my clients and ActionCOACH in public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for my responses to my communication. I greet and say farewell to people using their names. I always apologize for any upset first and then look for a solution. I only ever discuss concerns in private with the person involved.
I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. I always display my inner pride, prosperity, competence and personal confidence. I am a successful person.
I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too. I am an educator and allow my clients to make their own intelligent decisions about their future remembering that it is their future. I impart practical and usable knowledge rather than just theory.
I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on cooperation and always come to a resolution, not a compromise. I am flexible in my work and can change if my work is not working. I ask for help when I need it, and I am compassionate to others who ask me.
I have a balanced approach to life, remembering that my spiritual, social, physical, and family aspects are just as important as my financial and intellectual aspects. I complete my work and my most important tasks first so I can have quality time to myself and with my family and also to renew.
I view my life as a journey to be enjoyed and appreciated and to create an atmosphere of fun and happiness so that all around me can enjoy it.
I always look to the system for a solution. If a challenge arises, I use a system correction before I look for a people correction. I use a system solution rather than a people solution in my innovation. I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.
I am consistent in my actions so my clients and teammates can feel comfortable dealing with me. I am disciplined in my work, so my results, growth, and successes are consistent.
I am a truly grateful person. I say thank you and show appreciation often, and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life. I celebrate my wins and the wins of my clients and team. I consistently catch myself and other people doing things right.
I am an abundant person. I deserve my abundance, and I can easily give and receive it. I allow abundance in all areas of my life by respecting my self-worth and that of all others. I am rewarded to the level that I create abundance for others, and I accept that abundance only shows up in my life to the level at which I show up.
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Since 1993, ActionCOACH has served thousands of businesses and their owners around the world and in every category imaginable. By showing owners how to get more time, better teams in their companies and more money on their bottom-line.
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